Privacy Policy

1. Introduction

CreatorBook ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

2.1 Account Information

• Email address
• Name (if provided)
• TikTok username (for content identification)
• Payment information (processed securely by Stripe)

2.2 Content You Upload

• Video files from your TikTok content
• Audio recordings for voice cloning
• Transcriptions and generated book content

2.3 Automatically Collected Information

• Device information and browser type
• IP address and approximate location
• Usage patterns and feature interactions

3. How We Use Your Information

We use your information to:

• Provide and maintain the Service
• Process your video content into books and audiobooks
• Create voice clones for audiobook narration
• Process payments and deliver purchased content
• Send transactional emails (receipts, download links)
• Improve our Service and develop new features
• Respond to support requests

4. Voice Data and AI Processing

We take special care with voice data used for cloning:

• Voice samples are used solely to generate your audiobook
• We do not use your voice data to train general AI models without explicit consent
• Voice models are associated with your account and are not shared
• You may request deletion of voice data at any time

5. Data Storage and Security

Your data is stored securely using industry-standard practices:

• Data is stored on Supabase with encryption at rest
• All connections use HTTPS/TLS encryption
• Payment data is handled by Stripe (PCI-DSS compliant)
• Access to data is restricted to authorized personnel only

6. Data Retention

We retain your uploaded content and generated files for as long as your account is active. Raw video uploads may be deleted after processing is complete (typically 30 days). Generated books, audiobooks, and voice models are retained until you request deletion or close your account.

7. Third-Party Services

We use the following third-party services:

• Supabase: Database and file storage
• Stripe: Payment processing
• OpenAI: Transcription and content generation
• ElevenLabs/Voice API: Voice cloning and synthesis
• TikTok API: Video list retrieval (with your authorization)
• Resend: Transactional emails

Each service has its own privacy policy. We encourage you to review their policies.

8. Your Rights

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate data
• Deletion: Request deletion of your data and account
• Portability: Receive your data in a portable format
• Withdraw Consent: Opt out of optional data processing

To exercise these rights, contact us at privacy@creatorbook.com

9. Children's Privacy

Our Service is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

10. International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers in compliance with applicable data protection laws.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a prominent notice on our Service. The "Last updated" date at the top indicates when the policy was last revised.

12. Contact Us

For questions or concerns about this Privacy Policy or our data practices, contact us at: